14-day returns on most items in original condition. Buyer pays return shipping unless the item is damaged or not as described.
14 days from delivery to request a return.
Original condition required (unused, unaltered, complete).
Return shipping is paid by the buyer, except for damaged/not as described.
No exchanges. Refunds are issued after we receive and inspect the item.
Eligibility and item condition
We accept returns on most items within 14 days of delivery. To be eligible, the item must be returned in the same condition you received it:
Unused, unwashed, and unaltered with no new damage, smells, or wear.
All original parts, accessories, manuals, and included extras present.
Original packaging is appreciated when reasonably available; please pack securely.
If an item is not eligible for return, that will be clearly noted in its product listing. When in doubt, ask us before purchasing — we’re happy to help.
How the return process works
Contact us using the form on this page within 14 days of delivery.
Approval & instructions: We’ll confirm eligibility and share the return address.
Ship your item within 7 days of approval using a tracked service and careful packaging.
Inspection & refund: Once we receive and inspect the item, we issue your refund.
Tip: Keep your return tracking number. We’re not responsible for returns until they arrive at our location.
Return shipping costs
For change-of-mind or buyer’s remorse returns, the buyer is responsible for return shipping costs. Please choose a service that provides tracking and adequate insurance where appropriate.
If your item arrived damaged or not as described, contact us right away. We will cover the cost of return shipping or provide a prepaid label/instructions as appropriate.
Damaged or not as described
Your satisfaction matters. If there is shipping damage or a material discrepancy from the listing, contact us as soon as possible so we can help quickly. In your message, include your order number and a brief description of the issue.
Once confirmed, we’ll provide return instructions and cover the return shipping. After the item is received back, we’ll process your refund promptly.
Refunds
Timing: Refunds are issued after the returned item is received and inspected. Please allow 2–3 business days for us to process, plus your bank’s posting time (typically 3–5 business days).
Method: Refunds are sent to the original payment method.
Condition-based adjustments: If an item arrives used, altered, or missing components, we may refuse the return or issue a partial refund.
Exchanges
We do not offer exchanges. If you’d like a different item, please place a new order through our shop.
The window begins on the delivery date shown by the carrier’s tracking.
Do I need original packaging?
Original packaging is helpful but not required. Please pack securely so the item returns in the same condition it was received.
Will you refund my original shipping?
For standard returns, the buyer pays return shipping. If an item is damaged or not as described, contact us — we will make it right and cover the return shipping.
What if my return is lost in transit?
Use a tracked service and keep your receipt. We can only process refunds for items that arrive back to us.
